A working journal from inside a technical writing team adopting AI faster than the org chart can keep up. Longform essays, tooling teardowns, and uncomfortable observations.
It's time to step into your users' shoes with empathy mapping and user journey! In this latest blog post, I'll show you how to create empathy maps and user j...
Who knew technical writers and John Wick had so much in common? 🤔💥 In this blog post I explained the surprising similarities between these unlikely heroes. F...
Endpoint or domain? Path or query string? A plain-English breakdown of every part of an API URL, with real examples you can map to your own docs.
Creating the perfect resume can be a daunting task, but with the right tools, it can be made easy. In this blog post, I'll give you an overview of top four r...
Discover the power of digital adoption platforms (DAPs) in improving user engagement and boosting product efficiency. From in-app guidance and training to in...
Discover the 7 powerful technical writing trends that transformed documentation in 2023. Learn how AI tools, Git workflows, and content strategy can dramatic...
Master ChatGPT in minutes with this beginner-friendly guide! Learn exactly how to use ChatGPT for content creation, coding help, and practical tasks with ste...
In this blog post, I've explained my learning strategy. I've been following this strategy for quite some time now, and the results are just amazing. I like t...
Don't lose your website data! This step-by-step GA4 setup guide for Jekyll blogs shows exactly how to migrate from Universal Analytics before the July 2023 d...
Transform your Jekyll site with instant search functionality in just minutes! This step-by-step guide shows you exactly how to implement Simple Jekyll Search...
Organizations now expect technical writers to develop or update their documents using Git and a text editor. All this is part of the "Docs Like Code" paradig...